Refund policy
30-Day Returns
We offer a **30-day return policy** from the date your order is delivered.
To be eligible for a return, your item must be:
- Unused and in its original condition
- Returned in the original packaging
- Accompanied by proof of purchase.
To start a return, please contact us at:
📧 **nightloomprojector@gmail.com**
Our support team will provide return instructions once your request is approved.
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Damaged or Incorrect Items
Please inspect your order upon delivery.
If your item arrives damaged, defective, or you receive the wrong product, contact us within **48 hours** of delivery and include photos so we can resolve the issue quickly.
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Refunds
Once we receive and inspect your return, we'll notify you of the approval status.
If approved, your refund will be processed to your original payment method within **5–10 business days**.
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Non-Returnable Items
The following items are not eligible for returns:
- Used or damaged products caused by misuse
- Final sale or clearance items
- Gift cards
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Need Help?
If you have any questions about your return or refund, we're here to help.
📧 **nightloomprojector@gmail.com**